Q&A
Q: What is the applicable age range of this shoe?
A: Detachable roller skates are suitable for children and teenagers, while our retractable roller skates are specially designed for adults, we hope everyone can experience the fun of gliding.
Q: Are these roller skates the right size for me?
A: We recommend that you measure your foot length and refer to our size guide to ensure you choose the right size. Also, you can consider your skating skill level and usage scenario to determine if it's right for you.
Q: Are these roller skates suitable for beginners?
A: Yes, this roller skate is suitable for beginners. It provides good support and control, helping beginners learn basic gliding techniques.
Q: Do your products meet safety standards?
A: Our retractable roller shoes comply with relevant safety standards and regulatory requirements. We attach great importance to product safety and have taken a series of measures to ensure product safety and reliability.
Q: How to clean these shoes?
A: Cleaning retractable roller shoes usually requires a gentle wipe with a damp cloth. If a more thorough cleaning is required, use a mild detergent and a damp cloth. It is recommended to avoid immersing the shoes in water to avoid damaging the pulleys or other parts.
Q: Are these roller skates suitable for indoor use?
A: Yes, this roller skate is suitable for indoor use. Its wheels are designed for gliding on smooth indoor surfaces, providing good control and flexibility.
Q: What colors and sizes are available for this roller skate?
A: Our roller skates are available in a variety of colors and sizes. You can view our full range of options on the product page and choose the style that's right for you.
Q: Do I need to purchase additional accessories for this roller skate?
A: Our roller skates already include basic accessories such as wheels and bearings. However, we recommend that you purchase additional protective gear such as a helmet, knee pads, and elbow pads to ensure your safety.
Q: Does this roller skate have a warranty?
A: Yes, we provide warranty service for a certain period of time. Please review the product manual or contact our customer service team for more information.
Q: How to return or exchange goods?
A: If customers are not satisfied with our products or need to return or exchange them, they can contact our customer service team and we will provide corresponding return and exchange guidelines and services.