This product is customized item, which is not eligible for return without reason.Please kindly note this product is customized item, the return policy differs from that ofregular products, it is not eligible for return without reason. Before making your purchase,we encourage you to contact with the seller for more details.Delivery time: Dear buyer, hello. We are glad to receive your order. Generally, products are shipped within 24-72 hours after ordering, and the delivery time varies depending on the destination. Generally, it takes 5-20 days to receive after shipment. (For specific delivery time, you can consult customer service. Thank you very much for your understanding and wish you all the best.)